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Home > Online Student Support FAQ > Canvas Course Video Issue: Whom Should I Contact for Assistance?
Canvas Course Video Issue: Whom Should I Contact for Assistance?
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If you are experiencing difficulties playing videos within your Canvas course, please follow these steps:

  • Ensure that you are using a compatible browser: Google Chrome, Microsoft Edge, or Mozilla Firefox.
  • Note that some video content may not be supported on mobile devices. If you're using a mobile device, try accessing the desktop version of the browser.
  • If the issue persists after performing these steps, please reach out to your Teaching Assistant (TA) or Instructor for further assistance.
  • Email [email protected]
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